Wild Encounter - Camels & Carrots

Camels & Carrots

Immerse yourself in the captivating world of critically endangered Bactrian camels with our exclusive behind-the-scenes encounter! Feed these majestic creatures carrots while making lasting memories and meet our newest addition, the adorable baby camel named Carrie. Our wild camel experience not only offers a unique adventure for animal enthusiasts but also strives to raise awareness about the critical endangerment of these species. Join us in supporting conservation efforts to ensure a future where these incredible creatures can thrive.

Yearly Availability: All-year

Capacity: 8

Experience Length: 30-45 minutes

Meeting Location: Entrance to Eurasia Wilds by the Bactrian camel and Przewalski's horse statue.

Directions: The meeting location is approximately a 10-minute walk from the Front Entrance Gates. After entering the zoo, turn right and walk past the Zootique and Goat World into the Core Woods. When you reach the Caribou Cafe and the airplane, take the path to the right. Continue straight until you see the Australasia Pavilion, then veer left towards the Eurasia Wilds sign.

Age Recommendation: Suitable for all ages 

Rules and Policies

Tickets do not include Zoo admission: Zoo admission must be purchased separately

Guest Requirement: Guests are required to wear nitrile gloves that are provided by zoo staff

Interaction: This encounter involves the opportunity to feed our Bactrian camels, however, it is up to the animals to choose to participate and we cannot guarantee the duration of time the animals will spend engaging with us. Staff also have the ability to deny feeding, or change the encounter based on the animals’ health, safety, and behavioural needs

Drugs & Alcohol: Impairment due to alcohol or drugs is not permitted before or during your Wild Encounter. Anyone who is drinking or appears to be even slightly intoxicated before the Wild Encounter will be denied participation. Refunds or alternate dates will not be given.

Adult Supervision: Children aged 12 years or younger must be accompanied by a paying adult (at least 18 years of age)

Children 2 & Under: To maintain guest capacity limits, tickets (free of charge) are mandatory for all children 2 & under. 

Reschedule/Cancellation: The Wild Encounters team requires at least 48-hour notice prior to the encounter date to process any refunds or rescheduling. If you do not show up to your encounter on the allotted date and time-slot, your tickets will be forfeited and refunds are not permitted. Please carefully select the date and time of your encounter and ensure that you have selected the correct day and time prior to completing your purchase.

Weather conditions: The Wild Encounter program runs rain or shine unless cancelled due to thunder and lightning/extreme weather alerts by the Zoo due to guest, staff, and animal safety concerns. If this occurs, a notice will be sent out upon cancellation for guests to reschedule or receive a refund. 

Strollers/Personal Items: There are stroller restrictions at some exhibits and it may be left unattended at times when the tour is inside behind-the-scenes areas.

Accessibility: Wheelchair accessible - uneven terrain. Individuals with a disability and require the assistance of a support person, should email us to discuss before making reservations so we can provide the appropriate support needed to ensure the best Wild Encounter experience. However, at this time, we are unable to accommodate service animals in behind-the-scenes areas. 

Fees: A processing fee of $1.00 per ticket will be applied at checkout.

Please contact us at wildencounters@torontozoo.ca or call us at 289-200-4362 for more information.