OUR MISSION
Connecting people, animals, conservation science, and traditional knowledge to fight extinction.
OUR VISION
A world where people, wildlife, and wild spaces thrive.
Your Toronto Zoo has adopted an internal brand of
1TZONE
TORONTO ZOO
that is based on the following four "cares"
WE CARE
ABOUT OUR ANIMALS
We value them and care for them; they are the basis of our wildlife conservation and public education efforts and their wellbeing is our priority. We will connect animals in our care to their wild counterparts, plants, and habitats to build a brighter future for wildlife.
WE CARE
ABOUT OUR TEAM
Staff and volunteers are the driving force behind our mission; we value their diversity, skills, and commitment. We are Guardians, a mission-ready team, animal care advocates, conservation science experts, committed to collaboration. We believe in strength through diversity, assembling a team with next level ambition, curiosity and a spirit of gratitude-
we don't have to, we get to work in a place like this!
Everyone on our team is accepted for who they are and feel safe, comfortable, and empowered to be their authentic selves. Our pride and passion in our work is evident in team retention, engagement and guest surveys.
WE CARE
ABOUT OUR GUESTS & COMMUNITY
We create an accessible, fun, safe, and comfortable experience that encourages learning and creates iconic, lifelong memories for our guests and community. Guests and community are critical partners in our work, we are humble and understand our responsibility to serve them. They sustain us, are agents of change going out into the world, and we take every opportunity to make their zoo an indispensable part of everyday life where all belong.
WE CARE
ABOUT THE CLIMATE
Climate change and biodiversity loss are existential threats to every species that calls Earth home. We will systemically evaluate our decisions to demonstrate climate leadership and reduce our impact, becoming a Net0 facility by 2034.
STRATEGIC
PRIORITIES
SAVE
WILDLIFE
Create a centre of excellence in conservation, sustainability, animal care, and science.
IGNITE
THE PASSION
Build the team for the future.
CREATE
WOW
Re-imagine the guest experience.
OUR COMMUNITY +
OUR ZOO
Envision our Zoo as the heart of our community.
REVOLUTIONIZE ZOO
TECHNOLOGY
Lead the way for innovation in technology for zoos worldwide.
Zoo by-laws
KEY DOCUMENTS AND REPORTS

Strategic Plan 2025 - 2027

Strategic Plan 2020 - 2024

Master Plan

Conservation Science Plan

Annual Report 2022

Annual Report 2021

Annual Report 2020

Annual Report 2019